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Universal Health Labs 's success
is predicated on its ability to
recruit and retain highly
qualified and motivated people
in all areas of the company. Of
the hundreds of Universal Health
Labs employees, more than 85
percent have college degrees and
more than 20 percent hold
advanced degrees. Universal Health Labs demands the best
from its employees and rewards
them accordingly with an
extraordinary benefits plan.
Our only business is health and
nutritional science. To earn the
confidence of those whose lives
we touch and those with whom we
work, we keep our word and honor
our commitments.
The passion that drives our
business is the belief that
nature together with science —
holds the keys to solving life's
toughest health challenges.
Innovative science is the basis
of our existence and the
foundation for our future.
Inherent in innovation is risk.
To achieve our goals, we
approach opportunities and
challenges with an open mind,
challenge the status quo,
champion new ideas and take
prudent risks, knowing that
failure is a possible outcome.
Our customers rely on us to help
people live longer, healthier
lives. We are committed to
developing high quality products
that meet this need. Our goal is
to be a preferred provider based
on our performance, our ethics
and integrity, and our unique
ability to continually bring new
and important neutraceuticals to
market. We measure our success
by the effectiveness our
products and services and the
level of customer satisfaction
they generate. We value,
actively seek, and are
responsive to our customers'
input and feedback. Internally,
we work together to achieve the
operational excellence this
requires.
We seek open and honest
communication with our
customers, stockholders, one
another and the community. We
welcome new ideas and value them
on the basis of merit, not
position or level. We encourage
candid feedback, listen
carefully, and provide timely,
relevant information in order
that people are informed and
able to make wise choices.
Profitable growth allows us to
pursue excellent science in
order to address unmet medical
needs. It also allows us to
create a great work environment,
attract and retain excellent
people and reward them for the
success they make possible. To
achieve profitable growth and
enjoy the benefits it provides,
we set high standards for
performance and productivity and
are conscientious stewards of
Universal Health Labs 's
resources.
We understand the value and
challenge of working in teams,
and we respect and encourage
intellectual honesty and candid
participation. However, in order
to move forward, we must make
timely decisions and accept
responsibility for their
outcome, even when complete
agreement is not reached. Once
input is obtained and a decision
made and communicated by the
leader, the ultimate goal of
doing what is in the company's
best interest is expected to be
acknowledged and supported.
Working in teams requires
flexibility, appreciation and
respect for others' views,
courage to provide ideas and
feedback, as well as the ability
to make timely decisions and be
mutually responsible for the
outcome.
Diversity is integral to our
culture and how we conduct our
business. It is evident in who
we are, the patients we serve,
the physicians with whom we
partner, the vendors we rely
upon, and the communities in
which we work. It strengthens
our organization and contributes
to our competitiveness. We are
inclusive; we demonstrate
respect and appreciation for
diversity and encourage the
richness of ideas, approaches
and points of view that it
enables.
We strive to create an
environment of casual intensity
where people enjoy coming to
work every day. We use a minimum
of guidelines and procedures —
those required of us as a
reputable company and those
needed to ensure our effective
operation. We ask that everyone
contribute their ideas,
knowledge and efforts to achieve
our goals and sustain our unique
culture. We place a major
emphasis on working hard,
working together, and sharing
rewards.
Mission
To become a leader in advanced
research and development that
acquires, develops and
commercializes proprietary
formulas that address the needs
of customers with special health
and nutritional needs.
Values
We believe our success begins
with our employees. We foster a
work environment where ideas are
encouraged and a passion for
excellence is shared. We move
fast, accomplish much and enjoy
doing it.
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